Effective as of June 27, 2023

Nulogica is wholly owned and operated by Nulogica LLC, a California Limited Liability Company, headquartered at (San Diego, California with a mailing address at PO Box 27962, San Diego, CA 92198) USA, (“Nulogica”).

This Privacy Notice provides you with information about the types of personal information we collect, how we use such personal information and to whom and under what circumstances we disclose it.

This Privacy Notice applies to personal information we collect from you, or that you provide to us, and communications from us, in connection with your use of the Nulogica website, promotions in which we are involved, and social media. Please read this Privacy Notice carefully so that you understand how we will collect, use, and process your personal information, and the rights you may have in relation to your personal information.

If you do not agree with this Privacy Notice in general or any part of it, you may not use our website, request marketing material from us, or take part in our promotions or social media activity, as applicable.

If you are a California resident, please see the California Residents Privacy Addendum for additional information about our privacy practices and your rights as a California resident.

WHAT INFORMATION DO WE COLLECT, HOW DO WE COLLECT IT, AND HOW DO WE USE IT?
We collect information about you in many ways from many places. Some of the information we collect may include information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your device (“personal information”). To the extent required by law, when we collect information from you, we indicate any information that you are required to provide to us, and the consequences of the failure to do so.

We use your personal information for one or more of the following legitimate business purposes: to fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about our products, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product, we will use that information to process your payment and facilitate delivery. We also save your information to facilitate new product orders or process returns; to provide, support, and develop our websites, mobile applications, products, and services; to create, maintain, customize, and secure your account with us; to process your requests, purchases, transactions, and payments and prevent transactional fraud; to provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses; to personalize your website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our websites or mobile applications and via email or text message (with your consent, where required by law); to help maintain the safety, security, and integrity of our websites, mobile applications, products, and services, including to detect, prevent, or otherwise address fraud, security, or technical issues; and to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our users is among the assets transferred.

In particular, in the table below, we explain: what activity or scenario you are involved in when we use or collect your personal information; what categories of personal information we collect when you take part in a particular activity; what we do with your personal information, and the purposes for collecting and using it.

WHAT WE COLLECT - HOW WE USE IT

Purchases and Order Management Identifiers and commercial information that we collect, or you give us, when you place an order, including: your contact details including: your first and last name, billing address, phone number, mailing address, email address; and the product(s) you purchased. We use this information to: fulfill your requests and orders for products; take payment from or give you a refund; help us ensure that our consumers are genuine and to prevent fraud; manage and keep your order history (including by adding to your account if you have one); send you personalized offers, shopping ideas or other marketing materials; enhance your shopping experience while on our website by showing you personalized content; and run analytics, statistics, and research.

Account
Identifiers and characteristics of protected classifications that we collect, or you give us, when you create an account or manage your account, including: your contact details including: your first and last name, billing address, mailing address, phone number and email address; your account password; your credit card information; and your order history.

We use this personal in the performance of a contract so you can create and manage your account and so that we can operate and manage our loyalty program; our legitimate interests in improving our products and services; manage and keep your order history; allow you to manage your preferences; enhance your shopping experience while on our website by showing you personalized content; send you personalized offers, shopping ideas or other marketing materials; and run analytics, statistics, and research.

Marketing and Promotional Materials
Identifiers that we collect, or you give us, when you sign up for our marketing materials: your email address; your phone number; and information we collect in relation to communicating with you, including how you engaged with the message, the details of your communication with us and related metadata.

We use this personal information to send you offers, shopping ideas or other marketing materials (which may be personalized based on the personal information we know or learn about you); deliver targeted advertising, such as advertisements and content on social media platforms and other websites, enhance your shopping experience while on our website by showing you personalized content; keep an up to date suppression list if you have asked not to be contacted; and run analytics, statistics, and research..

Questions and Customer Service
Identifiers that we collect, or you give us, when you communicate with us whether in person, through our websites, mobile applications, through via email, over the phone, through social media, or any other medium, including: your contact details including your first and last name, mailing address, email address, social media account name or whatever method you use to contact us; the details of your communications with us; and the details of our communications to you.

We use this personal information to answer and manage your questions; and run analytics, statistics, and research.

Online Browsing
Identifiers and internet or other electronic network activity that we collect through your use of our websites, mobile applications and communications with you (which may be through cookies), including: Internet Protocol (IP) address; MAC address; browser type; operating system; device identifying personal information; the specific web pages visited during your connection; the domain name from which you accessed our websites; and your browsing behavior, such as the date and time you visit our websites, the areas or pages of our websites that you visit, the amount of time you spend viewing our websites, the number of times you return to our websites or mobile applications, the products you selected to create your basket, whether you left items in your basket or “abandoned” your basket, and other clickstream data.

We use this information to: allow our websites or mobile applications to function properly (for example, to ensure the proper display of content, to create and remember your shopping cart and to create and remember your account login details); improve our websites or mobile applications (for example, by testing new ideas or layouts); ensure our websites or mobile applications are secure and safe, and to protect you against fraud or misuse of our websites or services (for example through performing troubleshooting); enhance your shopping experience while on our websites or mobile applications by showing you personalized content; send you personalized offers, shopping ideas or other marketing materials; deliver targeted advertising, such as advertisements and content on social media platforms or other websites; and run analytics, statistics, and research.

Information from Third Parties
Identifier and commercial information, including your contact details including: your first and last name, mailing address and email address; your credit card information; and your social media account handles. We collect this information from our third-parties, including: payment processing companies; and address update services.

We use this information to take payment from or give you a refund, enhance your shopping experience while on our website by showing you personalized content; help us ensure that our consumers are genuine and to prevent fraud.

Please note that your credit card information is not stored or retained by us even if you save your credit card information in your account. We use a third-party payment processor to process credit card transactions.

We obtain all of the above personal information directly from you, except for personal information that we (i) receive from payment processing companies and address update services, (ii) obtain from publicly available social media profiles and social media engagement with our content, and (iii) obtain with respect to influencers, public relations/communications companies, as indicated above.

COOKIES AND TRAFFIC DATA

Cookies
Certain cookies and web beacons that we employ are necessary for the operation of our website. Other cookies that we employ are not necessary for the operation of our websites but are employed to enhance your use of our websites and shopping experience.

Our cookies include session cookies (temporary cookies that identify and track users within our websites which are deleted when you close your browser or leave your session) or persistent cookies (cookies which enable our websites to “remember” who you are and to remember your preferences within our websites and which will stay on your computer or device after you close your browser or leave your session).

We use the following different types of cookies:

Strictly Necessary
These are cookies which are needed for our websites to function properly, for example, these cookies allow you to access secure areas of our websites or to remember what you have put into your shopping basket.

Performance
These cookies allow us to keep a record of traffic data, count visits, traffic sources, access rates, page hits and page views so we can measure and improve the performance of our website. They help us know which pages are the most and least popular and see how visitors move to and from and around our website.

Functional
These cookies allow our websites to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. These cookies allow the provision of enhanced functionality and personalization, such as chats. They are set by us or by third party providers whose services we have added to our pages.

Targeting
These cookies are set through our websites by our advertising partners. They are used by those companies to build a profile of your interests and show you relevant ads on other websites. They record a user’s visit to a website, the pages a user has visited and the links a user has followed. Companies will use this information to make the website more relevant to users. Companies may also share this information with third parties for this purpose.

Social Media
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.
You can find more general information about cookies and generally how to manage them at www.allaboutcookies.org and www.youronlinechoices.com.

Google Analytics
We use Google Analytics, which is a web analytics tool that helps us understand how users engage with our website. Like many services, Google Analytics uses first-party cookies to track user interactions, as in our case, where they are used to collect details about how users use our website. This information is used to compile reports and to help us improve our website.

The reports disclose trends without identifying individual visitors.

Google Analytics uses cookies to collect information about visitors to our websites (data related to the user’s device/browser, IP address and on-site activity). They measure and report on user interactions on our websites. This includes details of the volume and nature of traffic to our websites (for example, which pages users visit first, which pages are most popular, how long users stay on the site, and geographical region of users). Google may also use data collected from these reports to improve their own services, for benchmarking purposes and to provide technical support.

You can find out more about how Google uses personal information here: https://policies.google.com/privacy.

HOW DO WE SHARE YOUR PERSONAL INFORMATION?
We share personal information collected from, and about, you in certain circumstances, as described in this section.

For Business Purposes
We share personal information with service providers who help us run our business, including order management and shipping processors (including eShopWorld), payment processors, customer service providers, shopping experience service providers, customer relationship management service providers, analytics service providers, advertisers, loyalty program providers, product review program providers, cloud storage providers, and IT service providers. We share only the personal information needed for these service providers to complete the tasks we request. We also share personal information with professional advisors, such as auditors, law firms and accounting firms.

For Advertising
We share personal information with advertisers, advertising publishers, and marketing service providers to serve you targeted advertising.

With Your Consent
In certain circumstances and where required by law, we disclose personal information with companies, organizations or individuals with your express consent or with your direction.

For Legal Reasons
We also share personal information with third-parties if we are legally required to do so, or if we have a good- faith belief that access, use, preservation or disclosure of the personal information is reasonably necessary to comply with any applicable federal, state, local or international law, regulation, civil, criminal or regulatory inquiry, investigation legal process, judicial order or enforceable governmental request; respond to legal process (such as a search warrant, subpoena, summons or court order); enforce our Terms of Use (or other terms of service for our websites or mobile applications), including investigation of potential violations; detect, prevent or otherwise address security, fraud or technical issues; cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believes violate federal, state, local or international law; or exercise or defend legal claims, protect against harm to our rights, property or safety or the rights, property or safety of third-parties, our consumers, or the public as required or permitted by law (including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction).

In Connection with a Sale or Merger
If we directly or indirectly undergo a business transition (including proposed transactions), like a merger, acquisition by another company, or sale of all or part of our assets, we may disclose or transfer personal information to the successor organization in the transition.

Aggregated, Non-Personally Identifiable Information
We share aggregated, non-personally identifiable information with our service providers in order for those service providers to enhance and optimize their services and for statistical analysis, research, and other purposes.

YOUR RIGHTS AND CHOICES

Privacy Rights
Subject to applicable law, you may have certain rights with respect to your personal information. California Consumer Privacy Rights. If you are a California resident, please see the California Residents Privacy Addendum for additional information about your privacy rights.

Virginia Consumer Privacy Rights. If you are a Virginia resident and you interact with us in an individual or household capacity (and not in a commercial or employment context), you have certain rights regarding your personal information, as described below:

You may access certain personal information by signing into your account for the relevant brand. From there, you can update, correct, or modify that personal information (other than your order history)—you will need to update, correct, or modify your personal information in each of your accounts with our brands as changes in one brand account will not automatically update your other brand accounts. Please note that deleting any personal information in your account will not completely delete that information from our systems—to request that we delete your personal information from our systems, you must follow the directions in the following bullet. Please also note that if you are a member of one of our loyalty programs and you request that your personal information is deleted, you will be removed from that particular brand loyalty program.

If you wish to access any personal information that is not contained in your relevant brand account profile, if you do not have an account and wish to access your personal information, or if you wish to submit a correction or deletion request, please submit your request using the relevant Privacy Rights Request Form linked below, writing to us at the address provided in the "Contact Us" section.

Nulogica LLC
Privacy Rights Request Form

You may opt out of the processing of your personal information for purposes of targeted advertising using the relevant opt-out form linked below.

Do Not Sell or Share My Personal Info/Opt Out of Targeted Ads

To submit a request as an authorized agent on behalf of a Virginia resident, please email us at [email protected] with the subject line “Authorized Agent—Virginia Privacy Rights Request” and in the body of the email, please let us know which Virginia privacy right you are exercising and that you are exercising your Virginia privacy rights, so that we can process your request in an efficient manner. We will request that your authorized agent have written permission from you to make requests on your behalf (or that you otherwise directly confirm the agent has permission to submit the request) and will need to verify your identity. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request. You may appeal our decision with respect to a request you have submitted by following any of the methods to exercise a Virginia privacy right or by contacting us using the contact information detailed in the "Contact Us" section. So that we can process your appeal in an efficient manner, we ask that you email us at [email protected] with the subject line “Decision Appeal—Virginia Privacy Rights” and in the body of the email, please let us know which Virginia privacy right decision you are appealing.

Updating Your Information
If you maintain an account with us, you may view, update, correct or modify certain of your personal information by signing into your account. Please note that you need to update, correct, or modify your personal information in each of your accounts with our brands as changes in one brand account will not automatically update your other brand accounts.

Withdrawing Your Consent for (Opting-Out of) Promotional Emails

If you do not wish to receive email communications from us about special offers and promotions, you can opt-out of receiving these communications by following the instructions contained in the messages you receive. Even if you opt-out of receiving these messages, we reserve the right to send you certain communications relating to the services we provide, service announcements and administrative messages. We do not offer you the opportunity to opt-out of receiving those service or administrative communications.

Withdrawing Your Consent for (Opting-Out of) Cookie Tracking
You can set your browser to reject cookies, warn you about attempts to place cookies on your computer or device, or limit the type of cookies you allow. You can also manually delete individual or all the cookies on your computer or device by following your browser’s or device’s help file directions. You can also set your browser or device to delete cookies every time you finish browsing. Please note that browser- and device-management tools for cookies are outside of our control and we cannot guarantee their effectiveness. Please also note that flash cookies operate differently than browser cookies and cookie management tools available may not remove flash cookies.

For certain of our websites, you may also turn off cookies that are not necessary for the operation of our websites by using the “Cookie Settings” or “Manage Consent” link in the footer of our website (depending on which website you are visiting).

Please note that if you turn off cookies that are not necessary for the operation of our websites, your browser or device is set to reject cookies, or you manually delete cookies, some or all the features and functionality of our websites may not function properly (including features we add to our websites in the future).

SECURITY OF YOUR PERSONAL INFORMATION
We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized access, destruction, loss, alteration, disclosure or use.

Please be aware that, despite our efforts, no security measures are perfect, and we cannot guarantee “perfect security”. Any information you transmit to us, you do it at your own risk.

COMPLAINTS
We strive to be transparent about the ways in which we collect and use personal information and welcome your questions and concerns. If you have any concern or complaint about the way we handle your personal information, please contact us using the contact information detailed in the "Contact Us" section.

INTEREST BASED ADVERTISING
We use third-party advertising companies that use tracking technologies to serve our advertisements across the Internet. These companies may collect personal information about your visits to our websites or mobile applications and other websites/applications and your interaction with our advertising and other communications. These advertising companies serve ads on behalf of us and others on non-affiliated websites, and some of those ads may be personalized, meaning that they are intended to be relevant to you based on personal information collected about your visits to our websites and elsewhere over time. Other companies may also use such technology to advertise on our website.

OUR POLICIES CONCERNING CHILDREN
Our website is not directed to children, nor do we knowingly collect any personal information from children under the age of 13 without verifiable parental or legal guardian consent.

CHANGES TO THIS PRIVACY NOTICE
We may change this Privacy Notice from time to time, including as required to keep current with rules and regulations, new technologies and security standards. When we do, we will post the change(s) on the applicable privacy notice page of our websites. For significant changes, we will notify you by posting a notice on the applicable website indicating at the top of the Privacy Notice when it was most recently updated or notify you in another appropriate manner consistent with applicable law. If you wish to review a copy of the privacy notice effective prior to the effective date of this Privacy Notice, please contact us using the contact information detailed in the "Contact Us" section.

CONTACT US
If you have questions or concerns about this Privacy Notice or how we collect and use the personal information of our consumers, please contact us using the contact information provided below.

ADDRESS:
NULOGICA LLC
PO Box 27962
San Diego CA, 92198

TELEPHONE: (858) 310-6856

EMAIL: [email protected]